RIGHT OF WITHDRAWAL

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or . The consumer has to check every delivery carefully and completely immediately upon receipt. In order to exercise your right of revocation, you must inform us (Kastner media, Dr. Franz Wilhelm Straße 2, 3500 Krems, + 436504711100, office@fashionmanufaktur.at) by means of a clear declaration (e.g. with the revocation form enclosed in the order confirmation; by telephone or by e-mail) about your decision to revoke this contract. In order to maintain the revocation period, it is sufficient that you send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period. Individually printed products are excluded from the exchange.

Procedure in case of complaint or exchange:

  • Information to Kastner media, Dr. Franz Wilhelm Straße 2, 3500 Krems, + 436504711100, office@fashionmanufaktur.at.
  • The return of the goods must be initiated within 14 days after notification to the Kastner media, Dr. Franz Wilhelm Straße 2, 3500 Kremsprompting.
  • The shipping rate for the return of the goods must be taken over by the customer. No unfreely dispatched packages are accepted.
  • Rejection or exchange takes place after proper return of the goods by the company Impact Merchandising GmbH.
  • For more information, please see our AGB's