Terms and Conditions

Validity of offers, conclusion of the contract

All offers on our website are subject to change.

With the conclusion of the order process, you will issue a binding contract offer. We will immediately confirm the receipt of your order by e-mail. The confirmation of the order does not yet constitute acceptance of your offer. The contract shall not be concluded until a confirmation of order is sent.

If a particular item is not available, we will inform you immediately of the non-availability of the item. We will refund any other services already provided by you.


The prices stated in our shop are gross prices and are inclusive of the legal value added tax and plus shipping costs.

Terms of payment

The articles are delivered to you in advance against prepayment. We do not have the opportunity to purchase the account.

Retention of title

Up to full payment, the goods remain our property.


Should items supplied by us show obvious material or manufacturing errors, we ask you to reclamulate such errors directly to us. This includes transport damage. Your statutory warranty claims will, of course, also remain in place if you fail to comply with this complaint. If it is obviously a transport damage, it must be reported to us within 10 days! Please understand that our partner DPD takes into account complaints max. 14 days after delivery!

The statutory warranty claims are available to you for all defects of the purchased goods that occur during the statutory warranty period. As far as we grant you a guarantee beyond the statutory warranty, the details of the warranty conditions are given, which are attached to the respective article delivered. Warranty claims are without prejudice to the legal claims/rights.

Right of withdrawal & revocation right

You can revoke your contract notice within two days without giving reasons in text form (e.g. letter, fax, e-mail).

mouthguard masks

the oral protection masks are not a medical product. They do not protect against contagion with diseases. The return of used oral masks is not possible.